Patient Portal

If this is your first visit to our office, please follow the 3 steps below. If you are a returning patient, please log into the portal with your email to request or modify an existing appointment.

  1. To book an appointment – Click the Patient Portal button below and click I want to register. Please use your email as your username. Your browser will ask for access to your location, otherwise please enter Calgary as your location, and then select our office. You can then proceed to book your appointment and we will email you once accepted.
  2. Once you have received email confirmation of your appointment, please log into the portal and select Forms from the left margin. Please read this Retinal Imaging Form first, and then complete BOTH the demographic and medical information forms via the portal. Don’t forget to hit Submit!
  3. If you would like us to directly submit to your insurance, please enter and submit this form. If you do not see your insurance in the drop down, we cannot submit for benefits on your behalf. There is a list of companies we can direct bill at the bottom of this page.

Your portal can be used to book and check all appointments, your order status, and to reprint any receipts for your records. It also allows secure messaging with our office. We are committed to protecting your privacy and compliant with HIA and PIPA legislation.

Important Appointment information

Please note there is a $50 fee for missed appointments. Please use the portal or contact us at least 24 hours in advance if you need to cancel or reschedule. Thank you for your understanding of the resources necessary to prepare for your visit and the consideration of others who could have been seen sooner.

Please bring your contact lens boxes/packaging and all eyeglasses and prescription sunglasses to your visit. New patients for a comprehensive exam should allow at least 1 hour for the appointment. This gives you sufficient time for getting any required imaging, contact lens assessment and/or choosing eyewear. Directions and parking information can be found here.

Children and Seniors eye exams are fully covered by Alberta Health Care. Coverage of up to $230 towards eyewear is also available for seniors on limited income. Coverage for all ages is provided by Alberta Health for medically necessary visits such as eye infections, diabetic retinal exams, glaucoma testing and select others.

Routine examinations and eyeglass prescriptions are not covered by Alberta Health for ages 19-64, however, we can pre-authorize or direct bill many third-party insurance plans on your behalf. A list is provided at the bottom of this page. If you would like us to do so, please fill out and submit the form here. Don’t forget to register on the portal above, and we look forward to seeing you!

Financing Options

We’re pleased to announce that you can now apply for financing directly online for pre-approval 24/7!

Our goal is to make your experience with Mission Eye Care affordable for you. With our flexible payment plans, you can finance your purchases with as low as 0% interest and be able to afford glasses, contacts or the treatments you need without needing to think about upfront costs.

Insurance Plans Accepted

We are happy to submit to the following insurance companies on your behalf.

Please note that some companies will only pay to the policy holder. In this case you would pay us directly and submit to your insurance company for reimbursement. If you would like us to direct bill on your behalf, please fill out this assignment of benefits form.

  • Alberta Blue Cross
  • Canada Life (formerly Great West Life)
  • Chamber of Commerce Group Insurance
  • Cowan
  • Desjardins Insurance
  • Green Shield Canada
  • Group Source
  • GroupHEALTH
  • Industrial Alliance
  • Johnston Inc.
  • Manulife Financial
  • Maximum Benefit
  • Quickcard
  • Standard Life
  • Sun Life Financial

We can direct bill government programs including Alberta Human Services and NIHB.

Due to the COVID-19 pandemic:

– We will only be seeing patients with EMERGENT or URGENT needs

– We are actively rescheduling all routine and elective care

– We will continue to have staff available for product orders, pickups and triaging phone calls

– We will have reduced hours of operation and will be limiting the number of people in the clinic at one time

See our facebook page for daily updates. Thank you for understanding as we endeavour to protect our health care system. Stay safe everyone.